Professional Advising Leadership (PAL) Fellows Training Program Report

Natalia Aulchenko
Senior Advisor
EducationUSA Advising Center
American Councils for International Education ACTR/ACCELS
Pr.ak. Lavrentieva 17/2
Novosibirsk, Russia
Tel/Fax: 7-383-330-92-94
E-mail: natasha@ieie.nsc.ru
Website: http://actr.nsk.ru

Summary

In April 2006 I participated in the Professional Advising Leadership program, which is designed for senior advisors from EducationUSA network. These three weeks were the final stage of the whole process, which started from proposal writing in September 2005 and continued with clarification of my objectives on the nomination stage and during the Self-directed Orientation tasks via e-mail two month before the program beginning.
The main goal of the program is to give advisers opportunity to make their own research and with joint efforts to create information bank on different and very actual topics prepared by advisors and for advisors.
Choosing the research topic I decided to start from the point, which is actual for my center and region, though always remembered that results of my research are supposed to be helpful for advising community all over the world.
Finally my research topic was titled “Graduate admission to the social/behavioral sciences”, which become more and more popular on the undergraduate level in my country. I experienced the need:
- to get more information on application procedure and requirements as well as financial aid availability
- to realize the opportunities for Russian students to compete in these fields like they successfully compete in hard/natural sciences.
During research part of the program I visited Graduate admissions, Departments Deans’, International Affairs and Certificate programs offices of the next universities:
Pennsylvania: University of Pittsburgh, Carnegie Mellon University, Duquesne University
Illinois: University of Chicago, University of Illinois at Chicago, Northwestern University.
Two other segments of the program – Washington Seminars (program orientation and debriefing, Leadership seminar and State Department update) and NAGAP conference became very logical beginning/end/networking parts of the trip.
In this report I would like to leave aside discussions about graduate admission general procedure or description of each visit to the universities. I think that the most useful will be to describe facts, opinions, procedures, requirements that I found for myself new or familiar but working different ways depending on the university/program. I hope this information will be good addition to wonderful and helpful PAL reports on the close research topic of my colleagues from Europe – Maria Paniakova, Slovak Republic and Celine Ouziel, France. To make this information as useful as possible for the future PAL Fellows I will also touch interesting organizational and communicative moments I have faced during the visits.
I would like to express my deepest gratitude to all people from College Board, Bureau of Educational and Cultural Affairs of the State Department and Eurasia Regional Educational Advisors coordinator, who participated in development and organization of my program on every step and helped me to conduct my research the most effective way.
I see the next steps in sharing experience with at least two groupsof people: advisees – through raising quality of my services with opportunity to refer to opinion of the people who set admission requirements and make admissions decisions and my colleagues in the profession – through this report, Newsletter article, conference sessions, ITPs, etc.

Universities visits
First of all I would like to list several reasons of my research topic choice: Graduate admissions to the Social/behavioral sciences.
- The rise of interest and appearance of specialized higher education institutions/departments teaching these disciplines on undergraduate level in Russia.
- Cuts in expenditure for the USG Fellowship programs connected with Russia.
- Great difference in numbers of students accepted to the hard/natural sciences and social sciences according to the statistics of the Novosibirsk EAC.
- To get better understanding in which social/behavioral sciences Russian students are able to compete in order to provide my clients with the most reliable and actual information (for example, most graduate programs in psychology offer only very competitive PhD programs with very high admission requirements).

Though I did have in mind the general direction of my future research on the proposal stage, it took a lot of time and efforts from me and program coordinators to justify my goals on the final step before we started universities meetings arrangements.
After five days of meetings going one after another, my head was full with the new very practical knowledge and understanding how graduate schools operate on every step: from admission to the career services. I remember one very strong feeling of those days: why I did not have such great experience 5-7 years ago? What I am telling my students if information from my meetings shows that in some cases things could go completely the opposite way? I was lucky to remember in time very helpful words of Janine Farhat (PAL program coordinator): “Remember: your visits are explorations, not just confirmations of existing knowledge or familiar contacts. Be receptive to new possibilities – this is your chance to open new doors!”. And I think that “new doors” means not only personal contacts but also new ways of research and understanding of what American Graduate School is.
The other fact I was very happy to realize that other nine nice women from my group were collecting information on topics of their interest and if they are also so excited as I am then all together we will bring a whole bunch of the first hand information to the advisers’ collection of knowledge about US education and related topics.

Feeling of diversity.

Diversity is one of the first terms we usually use to describe American education. This five days series of meetings only in one sector (Social/behavioral graduate admissions) allowed me to feel/experience this diversity almost in all directions.
PhD Departments with the same names could have different requirements almost in all items of application package. As a result sometimes these requirements are different from those we usually explain our advisees generalizing the information. For example:
Letters of reference – while majority looks for very informative letters better from the people familiar with American educational system, some want very brief papers, “just interpretation of what is said in the transcripts, essay and other parts of application”.
Essay – while some ask to make this statement as less personal as possible and to show understanding of last researches in the field and works the faculty of particular department are involved in, others ask applicants do not write too much and do not go into deep reasoning in order not to confuse themselves, because they (in the admission committee) understand that students who apply immediately after undergraduate program very often do not conduct any serious research and this is understandable. The only thing they want applicant to show them – how smart he/she is.
I have noticed big difference even in approaches to organization of our meetings. Though almost all programs I have visited are highly competitive and annually receive much more applications than they are able to admit, the level of their interest in our meetings was very different. In one place people prepared presentation of the university website assuming the situation that I do not have any idea about it, while during the other meeting every other word I was told that all information we are discussing here is actually available on the web site, so “why are you asking”. The same with the information about Russia and EducationUSA network – some people were very curious, asked many additional questions, while other seemed to be indifferent. I do not want to say that this is good or this is bad, but it is better to be prepared to any kind of reactions.
Offices with the same name like Office of International Affairs could provide rather different services. In some places this office is very technical and conducts all paper work with international students and exchange visitors, the director him/herself will be ready to speak with you on all details of the documentation process. The other office not only supports but initiates and conducts all international activities of the university including visits of the universities chairs from other countries, participation in academic exchanges like Fulbright program, direct contacts between university and institutes of higher education from abroad. It is more likely that director of such office will ask one of his assistants to tell about formal documentation procedure for international students. Such office is the best place to contact and to ask for help in organization of any meetings with the university departments. Sometimes this difference is not obvious from the information on the website and you should be ready to communicate on both levels depending on the situation: international students documentation process OR global policy of the school in the questions of international collaboration.

“New” regarding well-known issues.

Transcript. In most places I have visited Diploma Addendum is more preferable than Transcript (Academic Records). One admission office director expressed his opinion that those universities, which still require Transcript (Academic Records) from Russian students, simply are not notified about Russian credentials. The other suggests the students to submit that paper, which gives higher GPA.
Teaching assistantships. In most cases they do not require teaching experience because usually there are no teaching requirements during the first year, students receive teaching assistants classes and learn “how to teach” on this department. In some universities I have visited university funding for the first year comes through Fellowships (not Assistantships). Beginning with the second year of study, initially funded students in good academic standing are awarded positions as Teaching Assistants, Teaching Fellows or Graduate Student Researchers.
Match. Most of them do not require match between applicant and faculty at the moment of documents submission and believe that it is impossible without face-to-face contact. It is better to show match between applicant’s background/interest and department’s research/mission.
Russian Magistr (Master) Degree as well as Candidate of Science (close to PhD) degree will give advantage only during admission process but not during the studies.
After two years on the PhD program without significant progress even if officially Department makes enrollment only to the PhD program.it is possible to get Master’s degree
PhD programs usually do not know the rate between American and foreign students, in this sense they make blind admission. This mean that they do not express interest to the students from any particular part of the world, they just look for the best match with their department.
Most PhD programs make offer only to such amount of students, which university/department are able to finance. The common opinion - people should not pay for their PhD degree like they pay for the Master’s degree.
American PhD market in Social sciences is very competitive; nobody retires.
It becomes more and more popular to make post-doctoral research right after PhD thesis defense without going to the job market; 15 years ago PhDs chose post-doctoral positions only if they could not find position in the university.

Psychology, PhD programs. Four Psychology Departments, which I have visited, have only PhD programs on the graduate level (Master degree in Psychology is not competitive on the job market, usually such positions could be also occupied by the people with different other degrees). These programs are highly competitive; the Departments receive annually 10+ times more application than they are able to admit. Undergraduate psychology education is not required though undergraduate transcript should include 3-4 psychology courses. Tests requirements: TOEFL – 600/250 and higher, GRE General – 1200 total in Verbal and Quantitative sections, Psychology GRE Subject is required for applicants to the Clinical programs and recommended but not required for applicants to other programs. Psychology departments’ leaders consider that if to look for the match between the applicant and faculty then better to do this through articles and scientific papers but not through reading faculty profile on the website. This means that applicant first chose the faculty and then university where this person works at this moment. Psychology undergraduates who plan to apply to the PhD program usually start research work on the last two years. Approx. 2/3 of graduate applicants come directly from undergraduate programs, ¼ has some lab experience and ¼ come from anywhere, including 40+ years old people changing their career.
Most Psychology Departments provide graduate education in the following areas of study: cognitive psychology, developmental psychology, cognitive neuroscience, social/personality/health psychology and clinical psychology. All PhD programs are very research oriented, even clinical programs. In course work only 10% are devoted to the history of psychology studies, 90% of curriculum is given to the last 30 years researches in the US. The strongest classes are established on the professional journals articled but not books, which are considered out of date even at the day of their publication.

19th Annual NAGAP conference, April 23-26, Las Vegas

This event had all pluses of the “small” conference, which I consider very valuable: the number of sessions allows you to attend almost every one you are interested in, participants’ faces become familiar to the end of the first day, all events take place on the same level in one hotel and what is the most important – such conferences, like Regional NAFSAs, get together many admission people whom you will never meet on the National NAFSA forum. For many of them this is the first/only chance to meet educational advisor from abroad and I noticed that many first-comers from US universities admission offices were surprised that there is somebody on the other end of the process, who promotes US education and helps international students on every step. I am sure that this knowledge brings a significant input into their professionalism.

Among dozens of conference sessions I have chosen those, which meet my advisees interests most of all:

Setting and using iBT scores
As my office runs one of the iBT TOEFL test centers in Russia and I regularly conduct presentations about significant changes in the test structure it was extremely valuable for me to know what is going on the side of the test scores recipients. In this session representatives from three universities discussed the process they have used to set their TOEFL iBT score requirements and describe their experience of receiving and using TOEFL iBT score for the first time. After session questions also gave a chance to get acquainted with a very nice woman Eileen Tyson, Assistant Director, Client Relations, TOEFL Program, ETS. While on the conference, Eileen used every opportunity to introduce educational advisors to American universities reps and to encourage them to visit our sessions.

The revised GRE General Test – Coming in Fall 2007
During the session GRE Program staff discussed the goals of the effort to make changes in the test, which include: increasing the validity of the test, providing faculty with better information on applicant’s performance, addressing security concerns and making better use of technology. Information about the changes planned for each of the three sections was provided. The session also included information on test administration changes, changes to the Verbal and Quantitative score scales, and how to become a testing center what is very actual for my center.

Quick – Easy – Valuable – Electronic Letters of Recommendation
The general premise is – paper, free-form letters of recommendation do not always provide the best data for evaluating the suitability of an applicant for graduate school. Approximately 18 months ago, Georgia Institute of Technology instituted a system of electronic (online) letters of reference, which has provided excellent data to its departments by offering a very comprehensive overview of the recommender’s experience with and view of the applicant. Additionally, the departments can use this data, accessible in text format, to do keyword searches and other data searchers to help with their assessment of the applicant’s suitability for specific graduate programs as well making recommendations for specific areas of concentration for graduate study. The presentation gave an overview of the development, implementation, and impact of electronic letters of recommendation on the graduate admissions process. On the side of the student the process could be briefly described as following: after applicant submits electronic application form where he/she gives the list of potential referees, these people will receive a request from the university to submit electronically the letter of reference for this applicant. The letter should be sent from the professors corporative e-mail box and only in English, no native languages. I assumed that some students would experience difficulties if their scientific supervisors do not use English language or Internet actively, but the answer to my concerns was very definite: no paper anymore.
There were also many sessions devoted to admission strategies and instruments. As I understood the number one question is effective using of technology on every step of the process starting from the web site (Session “Transforming Your Website from a Reactive Vanity to a Proactive Marketing Vehicle”) and finishing with a web-based application that handles the entire application, evaluation, selection, admissions, and orientation process in the University of Arizona College of Pharmacy.

NAGAP conference also was a great chance to present EducationUSA network and my region Eurasia. Two sessions I participated in: “ International Admissions Resources: Russia and the Commonwealth of Independent States” and “Recruiting Abroad – A Conversation with EducationUSA Advisors” attracted totally 50+ people. The primary interest was in educational systems schemes, trends and reasons in students flows from this or that country, Bologna process and CIS countries participation in it, financial aid opportunities, which could be searched inside our countries and advising centers activities, which could help admission offices to recruit international students and evaluate applications.

The scale of the event gave an excellent opportunity to see how this non-profit professional association operates, plans, spends membership fees, searches for sponsors and prepare reports. I was really amazed with the amount of work, which is done by volunteers.

Washington seminars
Washington part of the program included two segments – three days in the beginning of the program and two days on our way back. Such program format together with endlessly helpful Modules of Self-directed Orientation via e-mail with Debbie Hefferon before the program allowed me to plunge into very intensive research and conference part of the program and to emerge at the end both smoothly and with maximum effect.
PAL Fellows orientation helped us to formulate and to repeat one more time our goals of participation in this program and what was the most important – to find ways to keep track that we are really meeting our personal and program goals. I would like to say that later while on the research stage of my trip I found these discussions and advices extremely useful. I hardly could survive without my journal notes and self-reflection having some day meetings with 10+ people.
Department of State Day sessions updated us on current programs in our regions, programs for alumni and website news. Very interactive session “Trends in International Students Mobility” facilitated by Fanta Aw from American University gave us opportunity to communicate with international students from Pakistan, Turkey, Gambia, South Korea, India and China, to ask questions about challenges on the way to the university in the US, US universities experience and their future plans after graduation. Students mentioned several concerns about education in the US, which exist in their countries: is the US university safe environment, disconnection with native country, cultural issues regarding the ability to prove finance (money – private information). Students also gave their view on how they would market US education: to study the group of advisees, to describe opportunities of US education and how it could be used back at home, to present influencing people/alumni of that nation who has this experience, to meet with students – personal contacts are very valuable, to work with perceptions.
Leadership seminar systematized the ideas all of us have had about leadership and leader before and encouraged us to think over what is to be a leader in our profession honestly assessing our strengths and weaknesses. I think that in the work with Myers Briggs Type Indicator the most interesting thing for me was that my personal view on the natural way I am doing things matched the results of the test, though in first case I had chance to analyze my usual behavior and answering the test questions the reaction was more spontaneous. I am very grateful to Debbie Hefferon for establishing very friendly and fruitful seminar’s atmosphere and for her efforts to make each of us to believe in our leadership potential.
PAL Trip debriefing on our way back encouraged us to start systematization of the information we have collected on the stage when we remember not only the new facts, but also our first reaction on these facts and ideas how it could influence our students. I think that this is the difference between reading information from other people and having your personal experience. And the second extremely valuable moment for me was the opportunity to listen for nine more PAL experience reflections – very emotional and enthusiastic.

Next-steps
I am happy that topic of my research allows me to use the knowledge I have received from the first day after returning back home both in group sessions and individual consultations. I have also tried to summarize the most important information in June issue of Regional Advisers Newsletter. Currently I and two advisers from this year PAL group are in the process of proposal preparation for participation in the next year NAFSA conference. The session goal is to give Overseas Educational Advisors full picture of admission procedure to Graduate and Professional (business and medicine) schools including first-hand information we have got during research segments of the program. The Eurasian Regional Conference in March will also give me a chance to share the PAL experience with my colleagues. In the coming academic year I am going to make series of outreaches to social/behavioral departments of Novosibirsk universities and create a new folder for the EAC on graduate Psychology education in the US on the basis of the materials and information I have collected during the visits. I also see the results of the program in the way I am searching for universities admission requirements now. Very often the details are available in the comments to well-known list of documents. Face to face communication with the people who create these requirements and explanation of their motivation helps me to pay more attention even to small nuances and what is the most important to encourage students to act the same way.

My suggestions to the future PAL Fellows:
While writing proposal and setting your research goals you should imagine that you are leaving to the US in a month but not in half a year. This will help you to realize that your great plans should transform into real meetings and visits and you have only five-seven days. It will also be very helpful for you on the proposal stage to find out what universities/organizations you would like to visit to achieve goals of your research. You should not put it to the last minute waiting if you become a Fellow or not.
As I understand now it could be very useful if I contacted a mentor (PAL alumni) starting the proposal stage. And the same with some elements from Self-direct orientation – like big and small questions to use during the meeting in the US – could encourage writing proposal more precisely.
My personal experience showed that it is better to strictly control the number of meetings and duration of each meeting. Nothing good in the situation when you stay without a lunch or look at your watch every 5 minutes because your meetings go every 30 minutes. You are also simply tired of talking in English if it is not your native language.
Choosing the universities and planning visits you should think if big name schools would really give you the experience you are looking for. For example, in my case many Departments were overloaded with PhD applications, most of which are perfectly prepared, and my interlocutors seemed to be not so interested in our communication and my services. Since we do not plan to recruit for this or that particular school, we are searching for as much information as possible on the topic, I would suggest choosing such universities, which have enough experience with graduate applications and at the same time could find our network services really helpful for them.
We have touched these questions on our debriefing and I am happy that it was a very fruitful discussion; Janine, Debbie and Dorothy were very open for our ideas and I am sure that with common efforts this training will be improving from year to year.

Resources
Dave G. Mumby. Graduate School. Winning Strategies for Getting in With or Without Excellent Grades.
P. Keith-Spiagel, M. W.Wiederman. The Complete Guide to Graduate School Admission.
M. Castelluci. Getting into Graduate School.
D. Bloom, J. Karp, N. Cohen. PhD Process: A Student’s Guide to Graduate School in the Sciences.
American Psychology Association. Graduate Study in Psychology.
The Princeton Review. Paying for Graduate School Without Going Broke
American Council on Education. American Universities and Colleges
www.educationusa.state.gov
www.petersons.com/educationusa
www.gradview.com
www.princetonreview.com
Particular University’s web sites – most full and updated application information

I would like to use this opportunity to thank the US State Department and College Board for this excellent professional development training. My special thanks go to Janine Farhat, Debbie Hefferon, Allison Hawley, who helped me on every step to make my project as real to put it into the practice as possible.
And the last but not least is my sincere gratitude to all people whose time, professionalism and advice made this program a remarkable experience, which is very valuable for my future professional life:

Washington, D.C.
Janine Farhat, Associate Director for Special Projects, Office of International Education, The College Board
Carol Brythe, Interim Director, Office of International Education, The College Board
Debbie Hefferon, Faculty Consultant to the PAL Program
Dorothy Mora, Program Officer for East Asia/Pacific, Bureau of Educational & Cultural Affairs, U.S. Department of State
Henry Scott, Program Officer for Eurasia and South America, Bureau of Educational & Cultural Affairs, U.S. Department of State

Pennsylvania

University of Pittsburgh

GSPIA – Graduate School of Public and International Affairs:
Elizabeth Brounsdorf Assistant Director, Office of Student Services
John Mendeloff, Director, Public and Urban Affairs
Martin Staniland, Director, International Affairs and International Development
Michele Garrity, Director, Master of Public Policy and Management
Michael Brenner, PhD Program Coordinator

Economics Department, PhD program
Jean-Francois Richard, University Professor of Economics, Department Chairman
John Duffy, Professor, Admissions Chair

Psychology Department, PhD program
Irene Hanson Frieze, Professor of Psychology, Women’s Studies and Business Administration
Anna D. Halechko, Assistant Chair
Cynthia Lausberg, Director, Office of Undergraduate Advising

University Center for International Studies (UCIS)
William Brustein, Director
Center of Russian and Eastern European studies, Certificate programs
Robert Donnorummo, Associate Director & graduate program adviser
Gina Peirce, Assistant Director

Office of International Admissions
Timothy S. Thompson, Associate Director
George F. Kacenga, Assistant Director of International Admissions

Carnegie Mellon University

Heinz School of Public Policy and Management, Master’s programs
Dave Eber, Admissions office
Janet Cohen, Chief Operating Officer
Dan Martin, Associate Dean, Heinz Programs
Betty Casale, Financial Aid Office
Martin Black, Career Services

Psychology Department, PhD program
Anna Fisher, Assistant Professor
Michael Scheier, Department’s Dean
Dick Hayes, Admissions
Erin Donahoe, Admissions

Duquesne University
Jean Hunter, Chair, History Department, Master’s program
Joseph Yenerall, Chair, Social and Public Policy Department, Master’s program
Daniel Burston, Chair, Psychology Department, PhD program
Joe DeCrosta, Director, Office of International Programs

Illinois

University of Chicago
Division of Social Sciences, PhD programs
Lois Stein, Dean of Students
Patrick Hall, Associate Dean
Timothy Blackman, Associate Dean

International Affairs Office
Tamara Felden, Director

University of Illinois at Chicago

College of Liberal Arts and Sciences, PhD programs
Marya Schechtman, Associate Dean
Jennifer Ashton, Associate Dean

Office of International Affairs
Allan W. Lerner, Deputy Associate Chancellor

Northwestern University

Departments of Economics, PhD programs
Mercedes Thomas, Graduate Admissions Coordinator

Department of Psychology, PhD programs
Dan McAdams, Director of Graduate Students
Florence Sales, Graduate Admissions Coordinator

International Office
Elizabeth Matthews, Associate Director

19th Annual NAGAP Conference, Las Vegas
Ann Koenig, AACRAO, Southwestern Regional Director, Credential Evaluation Services
Eileen Tyson, ETS, Associate Director, Client Relations

July, 2006

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